Published on Apr 24, 2025 6 min read

Top Free CRM Software in 2025 to Organize and Grow Your Business

If you’ve ever had to manage customer relationships manually, you know how quickly things get messy. Sticky notes, long email threads, forgotten follow-ups—it all piles up. That’s where CRM software steps in. It helps keep everything in one place, from contact details to sales pipelines. But here’s the good part: you don’t always have to pay for one. Some of the best tools in 2025 are completely free, and they still pack a punch.

Let’s go through the best free CRM options this year and what makes each one worth considering.

The Best Free CRM Software in 2025

HubSpot CRM Still Holds Its Ground

HubSpot’s free version has been around for years, and there’s a reason it’s still one of the most used CRMs around. It gives you access to contact management, deal tracking, email templates, and even basic reporting.

What’s good about it is that it’s simple to use and works well even if your team isn’t tech-savvy. You can add contacts, log calls, schedule emails, and track deals without needing a tutorial.

Of course, it has a paid tier, but the free plan alone is more than enough for small businesses and freelancers. And it doesn’t cap the number of users, so your whole team can hop on without extra cost.

Zoho CRM Free Edition Covers the Basics

Zoho offers a good starter CRM for up to three users. It includes core features like contact and lead management, workflow automation, and task tracking. It also integrates with email and some of Zoho’s other apps like Zoho Campaigns or Zoho Desk.

It works best for small teams who want a bit of structure in how they manage their sales and contacts. It’s not flashy, and some parts feel a bit outdated, but it gets the job done if you’re after something functional without paying for it.

Freshsales by Freshworks Has a Generous Free Plan

Freshsales, the CRM tool by Freshworks, offers a free plan called “Growth” that includes built-in email, a visual sales pipeline, contact scoring, and integration with tools like Gmail and Outlook. You also get access to mobile apps and chat support, which is rare for a free plan.

What makes Freshsales stand out is how clean the layout is. Everything feels smooth to navigate, and it doesn’t overwhelm you with too many tabs or options. If you like the idea of simplicity but also want something that grows with your business, this one checks both boxes.

Bitrix24 Offers a Ton of Features—Maybe Too Many

Bitrix24 gives you more tools than most free CRMs. We’re talking email marketing, contact management, project tracking, telephony, and even HR features—all packed into one dashboard.

The downside? It can feel like too much at first. The interface is busy, and you might end up ignoring half the tools just because it’s a lot to take in. But if you’re okay with a bit of a learning curve and want one tool to handle everything, Bitrix24 gives you that for free.

Really Simple Systems Focuses on Small Businesses

With a name like that, you expect something easy—and that’s what it is. Really Simple Systems offers a clean, basic CRM for small businesses. The free version gives you contact and task management, email integration, and a customizable dashboard for up to two users.

It’s a good fit for folks who want less clutter and more clarity. You won’t get fancy automation or deep analytics, but you will get something that helps you stay on top of leads without feeling bloated.

Capsule CRM Works for Freelancers and Consultants

Capsule has a free tier for up to 250 contacts and 50MB of file storage. While that sounds limited, it’s actually great for freelancers or solo consultants who just need a way to track clients, projects, and communication.

The layout is super intuitive, and it has a handy timeline view that shows all interactions with a contact. You can also tag entries for easy filtering, which becomes useful when you’re juggling different projects or client types.

Streak CRM is Great for Gmail Users

Streak lives inside Gmail. It turns your inbox into a mini CRM by letting you manage contacts, deals, and pipelines right alongside your regular emails.

This makes it a perfect choice for people who already live in Gmail and don't want to switch tabs or log into another platform. It's great for independent consultants, freelancers, or even small teams who just want to manage their leads without leaving their inboxes.

The free version supports basic CRM features, email tracking, and snippets, with a cap on the number of boxes (pipelines) you can create.

Agile CRM Still Has a Decent Free Tier

Agile CRM hasn’t changed much over the years, but it still offers a free plan for up to 10 users. You get access to contact management, appointment scheduling, email tracking, and even a landing page builder.

It's aimed at sales-focused teams, but it also includes a few marketing tools. If you want to keep everything under one roof, Agile CRM is worth checking out. Just don't expect a modern interface—it looks a little old-school.

Vtiger Has a Community Edition

Vtiger is another option that offers a free "Community Edition" with basic CRM tools. You can host it on your server, which makes it different from the cloud-based tools on this list.

This route isn’t for everyone—you’ll need someone who knows how to set it up. But it’s a good option for teams that want full control over their CRM and don’t mind handling the technical side.

Flowlu Offers Project and CRM Tools Together

Flowlu blends CRM with project management. The free plan includes basic contact management, invoicing, task tracking, and even time tracking. It’s ideal for small agencies or teams that juggle both client work and internal projects. The interface is clean and easy to get used to, and the free version supports up to two users.

Final Thoughts

If you’ve been holding off on getting a CRM because of the cost, 2025 makes it clear: you don’t need to. There are solid free options that help you stay organized, respond faster, and build better relationships with customers. From simple contact tracking to full-on sales pipelines, you’ve got plenty of choices—without spending a dime.